This Privacy Policy explains exactly what personal data me999 collects from players across Pakistan, how that data is used, who it may be shared with, and the rights you hold over your own information. We believe in full transparency — no small print surprises.
Before diving into the full legal text, here is a plain-English summary of the six core privacy commitments me999 makes to every player on the platform.
Every byte of personal data stored by me999 — from your CNIC number to your JazzCash transaction history — is encrypted at rest using AES-256 and protected in transit via TLS 1.3. No exceptions, no shortcuts.
me999 follows a strict data minimisation policy. We only collect the personal information that is genuinely necessary to operate your account, process your PKR transactions, verify your identity via KYC, and comply with our licensing obligations.
me999 does not and will never sell, rent, or broker your personal data to third-party advertisers, data brokers, or marketing aggregators. Your information is used exclusively to operate and improve your me999 experience.
me999 uses cookies strictly for session management, fraud prevention, and platform analytics. We do not deploy tracking cookies for cross-site advertising. Our cookie practices are fully documented in Section 7 of this Privacy Policy.
We do not hold your data indefinitely. me999 applies clearly defined retention periods to every category of personal data — typically 5 years for KYC documents in line with AML obligations — after which data is securely deleted or anonymised.
Under applicable data protection law, you hold real, enforceable rights over your personal data — including the right to access, correct, and in certain cases delete it. me999 processes all data rights requests within 30 days without charge.
Pakistan-based me999 players hold the following enforceable rights regarding their personal data. To exercise any of these, contact our support team via live chat.
Request a full copy of the personal data me999 holds on your account at any time. We will respond within 30 days.
If any data we hold about you is inaccurate or incomplete, you can request a correction through your account dashboard or via live chat.
You may request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations under AML law.
You can object to processing of your data for direct marketing or profiling purposes at any time with immediate effect.
Request that me999 restricts processing of your data while a complaint or accuracy dispute is being resolved.
Receive a structured, machine-readable copy of the personal data you provided to me999 for transfer to another service.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time from your account settings.
If you believe your data rights have been violated, you may escalate a complaint to the relevant data protection supervisory authority.
The table below provides a complete, transparent inventory of the categories of personal data me999 collects, why we collect each category, and the legal basis for processing.
| Data Category | Examples | Purpose | Legal Basis | Retention |
|---|---|---|---|---|
| identity_data | Full name, date of birth, CNIC number, passport number | KYC verification, age check, fraud prevention | Legal obligation / Contract | 5 years post-closure |
| contact_data | Email address, Pakistani mobile number, residential address | Account communication, support, notifications | Contract performance | 5 years post-closure |
| financial_data | JazzCash / EasyPaisa / HBL / UBL / Meezan account references, PKR transaction history | Payment processing, AML compliance, withdrawal verification | Legal obligation / Contract | 7 years (AML requirement) |
| gaming_data | Bet history, game rounds, session durations, wagering patterns | Game operation, responsible gaming monitoring, dispute resolution | Contract performance / Legitimate interest | 5 years post-closure |
| technical_data | IP address, device fingerprint, browser type, OS version | Security, fraud detection, platform optimisation | Legitimate interest | 2 years |
| usage_data | Pages visited, features used, session timestamps, click paths | Platform analytics, UX improvement | Legitimate interest | 2 years |
| marketing_data | Promotion opt-in status, bonus redemption history, communication preferences | Personalised offers, responsible gaming alerts | Consent | Until consent withdrawn |
| support_data | Live chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, quality assurance | Contract performance / Legitimate interest | 3 years post-resolution |
This Privacy Policy ("Policy") is published by me999 ("we", "us", "our", "the Platform") and applies to all personal data collected from individuals ("you", "your", "the User") who access or use the me999 platform at me999.biz, including through any associated mobile-optimised interfaces.
me999 acts as the data controller in respect of all personal data processed under this Policy. As data controller, me999 determines the purposes for which and the manner in which personal data is processed. Where me999 engages third-party processors (for example, payment providers or fraud detection partners), those parties act under me999's instruction and are contractually bound to process data only as directed.
This Policy applies to all me999 account holders, prospective registrants, and visitors to me999.biz, regardless of whether they are located in Karachi, Lahore, Faisalabad, Islamabad, or any other location. This Policy is written in English, which is the governing language for all data protection communications between you and me999.
This Policy should be read alongside me999's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the me999 platform.
When you register an account on me999, complete KYC verification, make a deposit or withdrawal, contact our support team, or interact with any platform feature, you provide us with personal data directly. This includes your full legal name, date of birth, CNIC or passport number, email address, Pakistani mobile number, residential address, and payment account references (such as your JazzCash wallet number or HBL bank account details).
When you use the me999 platform, certain technical data is collected automatically by our systems. This includes your IP address, device type and identifier, browser type and version, operating system, screen resolution, session start and end timestamps, pages and features accessed, and in-game actions including bets placed, games launched, and rounds completed.
me999 may receive personal data about you from third-party sources in the following circumstances: from payment providers such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank in connection with transaction processing and verification; from identity verification partners during the KYC process; and from fraud prevention services that flag suspicious account activity patterns. All data received from third parties is handled in accordance with this Policy.
me999 does not deliberately collect sensitive personal data (such as health data, biometric data, or political opinions) from its users. Where identity documents submitted for KYC purposes incidentally contain sensitive data categories, that data is stored solely for the purpose of identity verification and is not used for any other processing purpose.
me999 uses your personal data for the following purposes:
Under applicable data protection law, me999 must have a valid legal basis for each category of personal data processing. The legal bases me999 relies upon are as follows:
me999 does not sell your personal data. We do not share it with third-party advertisers. We share your data only where necessary for the following limited purposes, and only with parties who are contractually bound to handle it in accordance with applicable data protection standards:
me999 operates as an internationally licensed gaming platform. As a result, some of your personal data may be processed on servers or by service providers located outside Pakistan. Where such international transfers occur, me999 ensures that adequate safeguards are in place to protect your data, including:
me999 will not transfer your personal data to any jurisdiction or recipient that cannot demonstrate an appropriate level of protection. If you have questions about the specific safeguards applicable to any particular transfer, you may request this information from our support team.
me999 uses the following categories of cookies and similar tracking technologies on the me999.biz platform:
me999 does not deploy advertising cookies, behavioural tracking pixels, or any cross-site tracking technology. We do not share cookie data with advertising networks. Your browsing history on other websites is not visible to or used by me999 in any way.
You may manage non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log into or use the me999 platform. Instructions for managing cookies in all major browsers are available from the browser developer's official help documentation.
me999 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable law. The following retention periods apply:
At the end of the applicable retention period, personal data is either permanently deleted from our systems or rendered irreversibly anonymous so that it can no longer be attributed to you as an individual.
me999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Subject to applicable law, you hold the following rights in respect of the personal data me999 holds about you. To exercise any of these rights, please contact our support team via the live chat in your me999 account dashboard or by email at [email protected]. We will respond to all valid requests within 30 days without charge.
me999 may need to verify your identity before processing a data rights request. Where a request is manifestly unfounded or excessive, me999 reserves the right to charge a reasonable administrative fee or refuse the request, providing written reasons for such a decision.
The me999 platform is strictly for adults aged 21 years and over. me999 does not knowingly collect personal data from individuals under the age of 21. Our registration process requires date of birth confirmation, and KYC verification requires submission of a valid CNIC or passport confirming age.
Parents and guardians in Pakistan are encouraged to make use of internet filtering and parental control tools to prevent minors from accessing online gaming platforms. me999 fully supports responsible gaming initiatives aimed at protecting vulnerable individuals, including those under the legal gaming age.
me999 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect how we collect, use, or share your personal data in a significant way — we will notify you by email to the address registered on your account and display a prominent notice on the me999.biz platform at least 14 days before the changes take effect.
For non-material changes (such as formatting corrections, clarifications that do not alter the substance of the policy, or updates to contact details), we will update the "Effective Date" at the top of this Policy without prior individual notice. We encourage you to review this Policy periodically so that you remain informed about how me999 protects your privacy.
Your continued use of the me999 platform after a revised Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any changes, you must stop using the platform and may close your account by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact me999's data protection team through the following channels:
me999 aims to resolve all privacy queries and data rights requests within 30 calendar days of receipt. Where a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 60 days, in which case we will inform you of the extension and the reasons for it.
If you are not satisfied with me999's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction or to the licensing authority under whose jurisdiction me999 operates. Details of the relevant authority will be provided upon request.
me999 combines world-class security, full KYC transparency, and an unmatched gaming experience — all in PKR, all in English, available across Karachi, Lahore, Faisalabad, and Islamabad.